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Terms of sale

Cyber Techwear is a trading name of Onoiko OÜ (registry code 16677644, VAT EE102624465), Sõle tn 62-19, 10313 Tallinn, Estonia.

Terms of Sale

Last updated: 18 July 2026

These Terms of Sale apply to every order you place at cyber-techwear.com. They explain how a contract is formed between us, what you pay, when your order is delivered, and what your rights are if something goes wrong. Please read them before ordering. By placing an order you accept these Terms of Sale.

These Terms of Sale sit alongside our Terms of Service, our Refund Policy, our Shipping Policy and our Privacy Policy. If a return or refund question is answered differently in the Refund Policy, the Refund Policy applies.

Nothing in these Terms of Sale limits or removes the rights you have as a consumer under the law of your country of residence. Where a clause here conflicts with a mandatory consumer right, that right prevails.

1. Who we are

You are buying from Onoiko OÜ, a private limited company registered in Estonia under registry code 16677644, VAT number EE102624465, with its registered office at Sõle tn 62-19, 10313 Tallinn, Estonia, trading as Cyber Techwear.

Email: contact@cyber-techwear.com — Telephone: +372 54821961

2. Placing an order

To order you must be at least 18 years old, or have a parent or guardian place the order for you, and you must be authorised to use the payment method you choose.

When you submit an order you are making an offer to buy the products in your cart. We will send you an order confirmation email acknowledging receipt. A contract between us is formed when we send you a dispatch confirmation email. If we cannot supply a product, we will tell you and we will not charge you for it.

3. Prices, taxes and payment

Prices shown on our website include VAT and any applicable sales tax. The final price, including taxes and any shipping costs, is always displayed at checkout before you confirm your order. Prices may change over time, but a change never affects an order we have already confirmed.

For orders delivered within the European Union, VAT is charged at checkout and accounted for by us, so no further VAT is payable on delivery. For deliveries outside the European Union, import duties or local taxes may be charged by your country's authorities; these are set by your local customs and are your responsibility. See our Shipping Policy.

We accept the payment methods shown at checkout. If your local currency differs from our store currency, your bank or card issuer may apply its own exchange rate and fees, which are outside our control.

If a product is listed at an incorrect price, we will contact you before processing the order. If the correct price is lower than the price listed, we will charge the lower price.

4. Delivery, risk and ownership

We deliver to the countries listed at checkout. Processing times, delivery estimates and shipping costs are set out in our Shipping Policy. Delivery estimates are estimates, not guarantees.

Risk of loss or damage passes to you only when you, or someone you designate, take physical possession of the products. Until that moment, loss or damage in transit is our responsibility: contact us and we will reship your order or refund you. Ownership of the products passes to you once we have received full payment.

We may deliver an order in more than one shipment. If we do, we will tell you and you will never pay extra delivery costs for the split.

If your order has not arrived within the estimated delivery window, contact us at contact@cyber-techwear.com and we will investigate, reship or refund.

5. Your right to change your mind

You have 14 days from the day you (or someone you designate) receive your order to tell us that you wish to cancel it, and a further 14 days to send the products back to us. You do not need to give a reason.

To exercise this right, email contact@cyber-techwear.com with your order number before the 14 days expire. You may use the model cancellation form below, but you do not have to.

Products must be returned unused, in the condition you received them, with tags attached and in their original packaging where possible. We will refund you within 14 days of receiving the products back, using the same payment method you used to pay.

This right does not apply to products that are made to your specifications or clearly personalised, to sealed goods that are not suitable for return for health or hygiene reasons once unsealed, or to gift cards. Where a product is excluded, we say so clearly on the product page before you order.

Return shipping arrangements and costs are set out in our Refund Policy. For products that arrive faulty, damaged or incorrect, you never pay return shipping.

6. Model cancellation form

To Onoiko OÜ (Cyber Techwear), Sõle tn 62-19, 10313 Tallinn, Estonia — contact@cyber-techwear.com:

"I hereby give notice that I cancel my contract of sale of the following goods: [describe the products]. Ordered on / received on: [date]. Order number: [number]. Name of consumer: [name]. Address of consumer: [address]. Date: [date]."

7. Faulty, damaged or incorrect products

Please inspect your order on arrival. If a product is faulty, damaged, incorrect or otherwise not as described, contact us at contact@cyber-techwear.com with your order number and photographs of the issue.

You are entitled to products that match their description and are of satisfactory quality. Under EU and Estonian consumer law you benefit from a legal guarantee of conformity of two years from delivery. If a product does not conform, you are entitled to have it repaired or replaced, or to a price reduction or a refund, in accordance with the law. This is free of charge to you and is in addition to, not instead of, your right to change your mind under section 5.

These rights are not affected by anything else in these Terms of Sale.

8. Cancelling before dispatch

We begin processing orders quickly. If you wish to cancel before dispatch, contact us as soon as possible and we will cancel the order if it has not yet been dispatched. This is in addition to your 14-day right to change your mind under section 5, which applies after delivery.

9. When we may decline or cancel an order

Sales are subject to availability. We may decline or cancel an order, refunding in full anything you have paid, where:

  • the product is out of stock or no longer available;
  • your billing details, address or payment method cannot be verified;
  • the order is flagged by our security systems as potentially fraudulent, or was placed using automated ordering software;
  • there is a manifest error in the price or description of the product;
  • we do not ship to the delivery country;
  • there is clear evidence that the order was placed for resale (see section 10); or
  • an Event Outside Our Control prevents us from fulfilling it (see section 11).

If we decline or cancel an order, we will tell you by email and refund you promptly. We will act reasonably and in good faith when applying this section.

10. Purchases for resale

Our store is intended for end consumers. We may limit order quantities, or decline orders, where there is clear evidence that products are being bought for resale. This section does not affect the statutory rights of any consumer buying for their own use.

11. Events outside our control

An Event Outside Our Control means any event beyond our reasonable control, including supply chain disruption, strikes, civil unrest, war, fire, flood, storm, earthquake, epidemic or pandemic, or failure of public telecommunications networks.

If such an event affects our obligations, we will tell you as soon as reasonably possible and our obligations will be suspended for its duration. We will agree a new delivery date with you once it is over, and you may cancel the order and receive a full refund if you no longer wish to wait.

12. Our liability

We are responsible for loss or damage that is a foreseeable result of our breach of these Terms of Sale or of our failure to use reasonable care and skill.

We do not exclude or limit our liability in any way where it would be unlawful to do so. This includes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for defective products under applicable product liability law, and for your statutory rights as a consumer, including your right to receive products that are as described and of satisfactory quality.

We are not liable for business losses. If you use the products for any commercial or business purpose, we have no liability to you for loss of profit, loss of business, business interruption or loss of business opportunity.

13. Governing law and disputes

These Terms of Sale are governed by the law of the Republic of Estonia.

If you are a consumer resident in the European Union or the European Economic Area, this choice of law does not deprive you of the protection of the mandatory consumer law of your country of residence. You may bring proceedings before the courts of Estonia or before the courts of the country where you live, and we will bring any proceedings against you before the courts of the country where you live.

If you are resident in the United States, the dispute resolution provisions of our Terms of Service apply to your purchase.

Before starting any proceedings, please contact us at contact@cyber-techwear.com — we resolve the great majority of issues directly and quickly.

14. Changes to these Terms of Sale

We may update these Terms of Sale. The version published on this page at the time you place your order is the version that governs that order. Changes never apply retroactively to an order we have already confirmed.

15. Other terms

If any provision of these Terms of Sale is found to be invalid or unenforceable, the remaining provisions continue in full force. Our failure to enforce a provision is not a waiver of it. We may transfer our rights and obligations under these Terms of Sale to another company; this will never reduce your rights under them.

16. Contact us

Onoiko OÜ (Cyber Techwear)
Sõle tn 62-19, 10313 Tallinn, Estonia
Registry code: 16677644 · VAT: EE102624465
Email: contact@cyber-techwear.com
Telephone: +372 54821961

@cyber_techwear